What We Collect and Why It Matters
When you open an account, we collect registration details such as your name, contact number and email. Each time you deposit using JazzCash, Easypaisa or Raast, we log the transaction reference, amount and timestamp — this is needed to verify your wallet, process withdrawals and keep
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your account balance accurate. We also collect device and session data: your IP address, browser type and pages visited within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Data shared
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with payment processors — including the local payment rails you use — is limited to what those processors need to complete the transaction. Your activity data is retained for as long as your account remains active and for a period afterward as required by applicable regulations.
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Where local law permits access to the platform, those same local data obligations apply. You can request a summary of data we hold on your account at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.